Friday, September 16, 2016
Sunday, September 11, 2016
Over the years, we've worked diligently to find the best vendors and service providers to bring the experience of luxury design to our clients in their homes and vacation retreats. With each client and project, the goal is to continue to grow and excel as we move forward.
Just recently, I was reminded how great it feels to be on the receiving end of some special attention and having my own needs met. I love it when serendipity allows for an "aha" moment, don't you?
An occasion arose where I needed, (translated - wanted), to shop for a bit of evening attire. Being it was a little while since that corner of my closet had been graced with an updated offering, a more-than wee moment of panic ensued in how I might accomplish this and in time to find something to fit and for it to be ready-to-go. When you're under 5'2" and not a size '0', well you definitely have to plan for the inevitable challenges of alterations!
Finding the right scale and proportion even applies to rooms. Love this vignette from Thibaut! Their new Venus wallpaper pattern is divinely luxe!
Fast forwarding from the moments of angst and after making some phone calls, I found my fit - in more ways than one - at our local Nordstrom store. First, I was amazed I didn't hear a 'click' at the other end of the phone, when describing what I perceived to be all of my issues. Then, when I met the calming miracle-worker, Ghesoun, I knew I would be in capable hands and perhaps had found the person who could help me with future needs, too.
Nordstrom has a great reputation, as a brand, for excellent customer-service. They also offer options within their specially selected vendors to help them put their best foot forward. Absolutely some of the reasons I decided to make the appointment.
They give their staff members the autonomy to take care of their customers, above and beyond whatever department they may be located. Not only did Ghesoun have several dresses selected and waiting for my arrival, she also pulled together the coordinating shoes, jewelry, and clutch purses. They all went home with me, by the way, because they were perfect in every way! As a past Girl Scout, I go by the motto: "Be prepared." (My husband chuckled at this rationalization!)
A Sweetie of an Evening Clutch from Jimmy Choo.
A glimpse of a shimmering project we have in progress for a Charlotte, NC dining room, with accents waiting for the rest of the “outfit”. Definitely black tie ready but it’s been designed for comfortable everyday gatherings, too. That’s how we approach luxury design – a blending of the best of both worlds.
After happily jaunting off with my purchases, I acknowledged some important take-a-way's from this experience:
- Preparation and homework is key to any successful outcome. Ghesoun knew I was already feeling a bit overwhelmed and had she waited for me to walk through the entire store for a shopping expedition, I would have been lost in aisle 3. She asked the right questions and then went right to work to narrow down the options.
- It's all about timing. I was so thankful they had immediate options available, but was prepared to accept having to customize or alter something to be a better fit. I went in with realistic expectations, sprinkled with optimism.
- Let people do what they do best, in the spirit of collaboration. In this case, Nordstrom stands behind their customer service but they also foster decision-making skills among their team. An import ingredient when establishing key relationships and decisions.
- Chemistry and respect are everything! Even with considering all of the above thoughtful details, these two factors seem to rise to the top. Call it chemistry, communication capacity, similar values, like-minds - or whatever - there is an "it" factor in every working relationship which can make or break it in the end. You know it when you feel it and it makes you want to share in the experience, all over again, as well as pass it along to others.
And absolutely, Number Five! Consistency and Classic.
In the last couple of years, I’ve focused my business towards a boutique-type interior design firm, with more selective projects, where my team can pull together a total space or home. My experience with Ghesoun was another confirmation this approach has been the right decision. Had I only left with a partial ensemble, or two, I would still be looking for the missing pieces and not feeling the investment of my time and dollars had served me well. I find the same to be true for a partially-finished room or home.
After all, while we enjoy seeing close-up’s of interior details, we want to see how they are put together in the bigger picture.
All my best! ~ Wanda
Tuesday, June 21, 2016
If each of those strokes needs to be revisited or reviewed, it impacts project management as it does slow down the entire process with second-guessing and it stifles the creative capacity - and well, let's face it, retracted budgets don't always bode well for the outcome. It's not necessarily awful, but it's not necessarily great, either. When the client(s) allow for the follow-through to unfold, it's literally a beautiful thing!
We begin with an inspiration image, with the understanding it will be personalized to accomplish an end goal.
Sunday, March 6, 2016
|Soft, elegant design details made for a beautiful bath escape for our clients.|
|Image: Captured by Wanda S. Horton on a recent project sourcing trip. A stunning finish on a desk.|
|Image: Kravet Fabrics - Barbara Barry Collection|
|Image: Kravet Fabric - Barbara Barry Collection|
|The dining room may be formal, in appearance, but the comfort and ease for gathering was key for this project.|
Friday, January 22, 2016
|(Click for larger image.)|
Tuesday, December 29, 2015
I know this will be one of a gazillion posts about starting fresh in the New Year. What makes it so unique? Simply said - Me. And - You.
Each of us has our own set of core values, our own reasons for motivation, and our own method for accomplishing our goals, visions, dreams . . . whatever you want to call them. We also have our own circumstances for some of these to come true and for others to be kicked to the curb. Mix in a dose of destiny, add some faith, maybe a stirred-in bit of luck, and the results can take us down varied paths.
2015 has been an amazing year. I'm so appreciative of it being so. While it's important to take time to plan ahead, it's also important to take time to look back to see what made all of this happen. That's a part of the process we sometimes forget.
For interior designers, "amazing" can mean so many different things. The one thing which made this one of my best years? I looked inward instead of outward because my measurements for success are for me and for me, alone. I did have some wonderful projects and worked with more of my ideal clients. I accomplished some personal goals and plan to continue to check off lists which allow me to maximize my time in many different ways - carving out more time to honor my thirst for learning and cultural endeavors, for more meaningful experiences and relationships, for optimal health, and for giving when and where I can fill a need.
I would be remiss if I didn't acknowledge the help I've received along the way. Sometimes it came when I directly reached out and asked for it. Other times it came from someone not knowing they shared a post or a comment which ignited a spark in my head and in my soul. In some cases, referrals were made which fortified my business. Vendors who had my back. The list goes on.
This week I'll be writing notes to share my appreciation to these people. An important item to honor on my 2016 list. Share gratitude above all.
So . . . while my list is being formulated and the quest to reorganize and prepare is underway for what is to come, come what may, this is the image which inspired me today . . .
Wednesday, November 25, 2015
All my best ~ Wanda